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You noticed the bruise no one could explain. The soiled sheets that sat too long. The weight loss between visits. The way your mom makes herself small and quiet when a certain aide walks in the room.The way your dad suddenly refuses to participate in social activities. You have asked the staff what happened more than once, and the story keeps changing.
You are not imagining this.
O’Malley Tunstall, PC is a team of Raleigh nursing home neglect lawyers, and we know how to get the medical charts, staffing schedules, and inspection reports a facility will not hand a family on its own. We know you feel unsettled right now. We want you to understand what really happened, have a safe plan for your loved one, and hold the facility accountable for the neglect your loved one suffered.
Contact us today, tell us what you have seen, and let’s take the next steps together.
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For a free consultation call (919) 277-0150
Nursing home neglect rarely looks like one dramatic event. It usually shows up as small, repeated failures that add up to real harm over weeks or months. Our attorneys investigate cases involving:
If any of this sounds familiar or if your loved one has been hurt in another way, your family deserves to know the truth about what happened.
North Carolina gives nursing home residents specific legal protections, and many families never hear about them until something goes wrong. Under the North Carolina Nursing Home Patients’ Bill of Rights, N.C. Gen. Stat. § 131E-117, every resident has the right to care that is adequate, appropriate, and free from neglect, regardless of who is paying for it.
When a facility violates that right and someone gets hurt, N.C. Gen. Stat. § 131E-123 gives residents and their families the right to bring a civil action to enforce it. That civil action under § 131E-123 asks the court to fix the violation. It does not award money damages. If your loved one was hurt, a claim for money damages is usually filed separately, as an ordinary negligence or personal injury claim under North Carolina law.
Facilities know this too. That is often why the explanation you are getting keeps shifting, why requested records take weeks to arrive, and why an internal review may seem to clear the facility. Staff turn over, memories fade, and evidence disappears on a schedule the facility controls, not you.
This information reflects North Carolina law as of August 2026.
Four steps matter most in the first few days after you notice something is wrong:
If your case moves into a lawsuit, it will likely be filed at the Wake County Courthouse in downtown Raleigh.
You can file a complaint with the North Carolina Division of Health Service Regulation, which investigates complaints against facilities across the state, including every nursing home in Wake County.
We handle these cases on contingency, so you pay nothing upfront, and we only get paid if we recover money for your family. Additionally, your first consultation is free.
North Carolina limits how long you have to act, and that window is shorter than most families expect, especially in a wrongful death case. Generally, you have three years to file a personal injury case and two years to file a wrongful death case in North Carolina. Contact us as soon as you suspect neglect.
Facilities often say that before anyone has looked at the staffing records, medication logs, or camera footage. We investigate independently instead of taking the facility’s word for it.
Yes. Every facility has its own state inspection history and staffing record, and we review that history for the specific nursing home involved in your case, not a generic profile of nursing homes.
Yes. If neglect contributed to a resident’s death, North Carolina’s wrongful death law may apply. Moving your loved one to a new facility does not erase what happened at the one that caused harm. You may still have a personal injury lawsuit after a move.
You do not have to keep wondering if something is wrong, or carry this by yourself while a facility controls the story. Contact O’Malley Tunstall, PC today and tell us what you have noticed. We will review what happened, request the records the facility has not handed over, and help your family find out the truth. We will work hard to hold the people responsible for your loved one’s care accountable for any neglect.